Start Content

Contact Us

Charles Gray,
Water Superintendent

Water Department
123 College Ave
Mount Vernon, IN 47620
Get Directions

  • Phone:  (812) 838-2136
  • Fax:  (812) 838-8720
  • Staff Directory
  • Department Hours:
    8:00 am to 4:00 pm
    Monday - Friday
    24 Hour Answer -
    (812) 838-3726

    Due to Windows XP and Windows Vista no longer being under support from Microsoft®, the payment processing vendors for the Mount Vernon Water Works online bill pay is no longer taking payments from computers running these versions of Microsoft® Windows. Making a payment from one of these systems is not secure. Windows 7, Windows 8, Windows 8.1 and Windows 10 are all supported. There are no reported issues with payments from the Mac operating systems at this time.

More Information

Water Department

Water Tower

 The City of Mount Vernon Water Department provides water for residents that exceeds the quality of many bottled waters. Our goal is to provide the highest quality services while still maintaining some of the lowest rates in the state.


Mount Vernon Water Gets
National Recognition

Chuck Gray, Water Superintendent for city of Mt. Vernon, Ind.was awarded with a Building Efficiency Local Leader (BELL) Award. The BELL Award was presented at the 2011 American Water Works Association (AWWA) Annual Conference & Exposition (ACE11) in Washington, D.C.


The BELL Award is presented to individuals and municipalities that demonstrate outstanding environmental stewardship and commitment to energy efficiency. With support from the city's utility board, Gray's leadership to successfully implement a comprehensive water conservation program earned him this recognition.


"I'm honored to receive this award on behalf of the city of Mt. Vernon," said Gray. "This vital water conservation program will have a lasting positive impact on our community, providing our city with safe water, significant cost savings and a reduced carbon footprint without increasing tax dollars."


The multi-phase water and energy program launched in 2007 with the implementation of an Automated Meter Reading (AMR), including the replacement of 3,300 outdated water meters. Phase two completed in 2010, included water treatment plant upgrades, increasing treatment capacity to 4.4 million gallons and preventing 720,000 gallons of contaminated water per day from being discharged into the Ohio River. The comprehensive program is expected to save Mt. Vernon more than $13 million in energy costs over 15 years.


"Gray and the utility board should be commended for their vision and ongoing efforts to make a real difference for Mt. Vernon residents," said Tom Hogan, account executive, State and Municipal Solutions, Johnson Controls. "The AMR and water treatment plant solutions will ensure a healthier and more sustainable environment for many years to come."

The new Trident filtration plants were officially dedicated on May 22nd, 2009. The new building by decree of the Mayor and the Water Utility Board shall henceforth be known as the Cooper Building in honor of Councilman Terry Cooper who made this project possible. The two new filters will each handle up to 1400 gallons per minute with a current clarity of .040 NTU's. Here's what the News had to say:

click on the picture in the upper right corner for this video.





Why does Mount Vernon have so many Boil Orders?

The short answer is, we don't. We have not had a city wide boil order since November of 2005. Boil orders are still necessary however. If a main breaks and causes pressure to drop below a certain point, potentially harmful bacteria could be drawn into the lines. An advisory is then issued as a precaution. Unfortunately, we cannot predict when or where a main break will occur, but rest assured that this repair crew is handpicked and among the best in the state.



Recent News

Subscribe to this feed


Subscribe to this feed